Abstract
The objective of this study was to analyze how management practices of human resources in health can be associated with efficiency in fulfilling the work process of family health teams in primary health care (PHC) strategy adopted in a Brazilian municipality. To do so, were analyzed indicators of human resources vis-à-vis an efficiency score obtained from data envelopment analysis (DEA). The analysis
model used was based on the dimensions of structure, process as sources of information about the quality of care delivery actions, considering Donabedian’s model of evaluation of health services. The results indicate that investment in training of professionals and fixation of doctors can contribute significantly to improve the efficiency indices obtained by the teams of the city. Despite the advances made in
terms of human resource management (HRM) in health, still weigh several challenges for this strategy to be consolidated as a tool to make the Family Health Strategy (FHS) more effectively.
Thiago Augusto Hernandes Rocha
Núbia Cristina da Silva
Allan Claudius Queiroz Barbosa
Júnia Marçal Rodrigues
Article Journal of Health Management
